CATAN Studio™ is here to help bring you the best CATAN® experience possible.
Missing & Replacement Parts
The Asmodee damaged or defective game policy varies by country. If you recently purchased or were gifted a new CATAN game from an authorized seller and it is missing pieces, check your country’s information below.
United States
If you recently purchased or were gifted a new CATAN game from an authorized seller and it is missing pieces, return the game to the retailer, who will give you a new copy of the game. If you are unable to make an exchange with the retailer, please submit a Support Ticket here: https://www.catanstudio.com/submit-support-ticket/
United Kingdom
If you recently purchased or were gifted a new CATAN game from an authorized seller and it is missing pieces, return the game to the retailer, who will give you a new copy of the game. If you are unable to make an exchange with the retailer, please contact Asmodee UK Customer Service at [email protected]. This covers England, Scotland, Wales, Northern Ireland, and Republic of Ireland.
Canada
If you recently purchased or were gifted a new CATAN game from an authorized seller and it is missing pieces, return the game to the retailer, who will give you a new copy of the game. If you are unable to make an exchange with the retailer, please contact Asmodee Canada Customer Service ([email protected]), who will assist you.
More information on the Asmodee Canada Parts Replacement program can be found here.
If you have purchased the CATAN Deluxe Edition from Indigo and your CATAN Universe coupon is expired, you can contact Asmodee Canada Customer Service. Be sure to include your CATAN Universe email address you used when you made your account, a copy of your receipt, and a photo of the code so they can assist you. You can contact them at this email: [email protected]
Other Countries
If you recently purchased or were gifted a new CATAN game from an authorized seller and it is missing pieces, return the game to the retailer, who will give you a new copy of the game.
Failing that, the distributor in your country would be responsible for replacing your game. Contact Asmodee USA Customer Service ([email protected]) to get that information.
If you are looking for replacements for lost pieces or your game gets damaged with regular use, you have a few options:
- CatanShop.com sells replacement parts such as wood sets and decks of cards.
- Check your local game stores to see if they sell used games; you could get one and use it for replacement parts.
- You could also try online options such as the BoardGameGeek.com Geekmarket.
Rules Questions
If you are just learning to play CATAN, we have a few different ways to learn the game.
Catan Assistant App
Available for both iOs and Android
Watch It Played Tutorial
Learn Online
We also suggest trying the CATAN Universe tutorials! The single-player tutorial can be played for free on Steam, iOS, Android, and your browser.
Experienced player with a specific rules question?
Visit the CATAN FAQs page, look for your game, and check out the FAQS!
Catan Community
- Join us on Discord!
- For CATAN Championship tournament-related questions, please contact [email protected].
- For our IP (Intellectual Property) Policy, click here.
- For our Privacy Policy, click here.
Digital CATAN Versions
CATAN Studio publishes the tabletop game of CATAN and not any of the digital versions of CATAN.
- For technical support with CATAN Universe, you should contact CATAN Universe support ([email protected]) directly. You can also reach out to them on their Community Forums & Discord.
- For questions regarding CATAN World Explorers, the forthcoming massively multiplayer location based game, visit this site.
- For other digital versions of CATAN, including CATAN VR and CATAN for Nintendo Switch, please see this page.
Compatibility with Older Game Versions
CATAN is currently in its 5th edition. We have published a converter kit for the older versions of CATAN that do not have borders. Unfortunately, it is currently out of print. We recommend checking your Friendly Local Game Store as they may have it in stock. It is compatible with the newer versions of the 5-6 Extension and the Seafarers Expansion.
Still need help?
Search our knowledge base or submit a support ticket here.